Do you have a question about claiming flight delay compensation? You'll most likely find it in our extensive FAQs.
The regulations of EU 261 apply to all regulated flights within the EU and the UK. This regulation applies to all flights departing from an EU or UK airport.
You are covered if your flight is within the EU and operated by an EU or non-EU carrier. Flights operated by EU carriers arriving from outside the EU are covered. The same applies if your flight is operated by an EU or non-EU airline from the EU to a non-EU destination.
The laws mandate that airlines compensate passengers whose flights are canceled or delayed by more than three hours. Passengers are only eligible for reimbursement if the delay is attributable to the airline.
EU 261 gives you the right to compensation when you suffer from severe flight disruption. This includes long delays, cancellations, missed connections, and flight re-bookings.
To file a compensation claim, a child under 18 years old must first appoint a litigation friend who is a responsible adult. This individual will handle the claim on behalf of the child.
You must contact the airlines to make a claim. Passengers don't have to file a lawsuit to receive compensation.
To get EU 261 compensation, you must prove that you have a valid ticket and booking confirmation. You will also need to fill out and submit an Air Passenger Rights EU Complaints Form.
This ruling allows for claims to be brought for up to six years.
No fee is charged when you file a compensation claim under EU 261.
Unfortunately not. It is possible to claim compensation for a delayed flight but not for a missed cruise due to the delayed flight. Airlines are not required to pay you back for any travel expenses impacted by the flight cancellation, including prepaid hotel accommodations, cruise or vacation expenditures, concert or other event tickets, or lost income.
Compensation payments for EU 261 won't be given right away.
You'll need to understand the claim process, and if the carrier pushes back, you might have to stand up for your rights.
An airplane with a technical problem caused by a maintenance failure is not considered an exceptional circumstance. However, if the technical issue was caused by something unrelated to the usual operations of air carriers, such as a manufacturing fault discovered by authorities, or if the technical problem was caused by sabotage or terrorism, it is deemed an extraordinary circumstance.
The airline must give each passenger two free phone calls, faxes, or emails, food and drinks, hotel stays (if your flight is rescheduled for the next day), transportation to and from the hotel, and any other help needed.
Some of these are weather conditions that are so bad that they make it unsafe for the plane to fly. Unrelated situations, such as ground handling strikes, border force activities, and air traffic control strikes, are likewise regarded as exceptional circumstances.
Some things out of the airline's control can lead to unusual situations. For example, sabotage or terrorism can make it hard for the plane to fly.
The EU 261 regulations apply to any flight that originates or terminates in the European Union. However, if your flight only has a connecting flight in Europe, you cannot claim under EU 261.
We enforce your right to reimbursement and compensation in the event of flight delays and cancellations!
